All Occasion Florals, Phone : 928-368-2014 | Email : info@alloccasionflorals.com

About Us

All Occasion Florals

About All Occasion Florals

Located in beautiful Pinetop, AZ. All Occasion Florals is a locally owned and operated shop producing quality arrangements each day. Our staff is dedicated to providing the best in customer service, unique arrangements, and going that extra mile to make your experience the absolute best. Browse our site and social media, stop on in, or give us a call today and let us help make your ideas bloom with life.

During these trying times, we have decided to close down our online store due to our ever-changing inventory. Please call the shop, or stop on in, to speak with a designer in regard to what is in stock. We are still accepting special ordering, though we cannot guarantee specific flowers or colors at this time. Just know that we will try out best to complete your order to its fullest. If you are in need of something much more specific or large quantities of flowers/greenery, please notify our shop a minimum of seven days before delivery/pick-up date.


Covid-19 Update: With the current global situation, our staff is dedicated to the safety of our community. Though we do not require you to wear your mask when entering our shop, we do ask that you wear it for your own safety. Please try to maintain a safe distance from our staff and other customers that may be in the shop. Hand sanitizer is readily available for your use, while our shop is disinfected each day with proper cleaning agents and mixtures. During deliveries, our drivers are required to wear a mask and gloves when dropping off any order; no matter where it is going. 

If you are not feeling well in any way, we ask that you do not enter the shop. Please remain in your vehicle, call the shop, and we will be more than happy to complete your order over the phone. Curbside pick-up is still available, merely notify us when you arrive. 

All deliveries going out will be done in the same run, once per day. This is to help limit the amount of outside interaction for our drivers. If your order is placed after the driver has already gone out, there is a chance it may be moved to the next day. All deliveries are done between the hours of 1 pm to 4 pm, so do please try to place your order as early as possible. Any delivery going to a business, school, hospital, or clinic will be left at the front desk/office. We will not be taking the arrangement to the recipient but will get the name of who we dropped it off with. No delivery confirmation signatures will be collected at this time. 

We apologize for any inconvenience this may cause, but hope you understand the measures we are taking not only for the safety of our staff but for the community as well. Please stay safe, wash your hands, and wear your mask.

Our Shop Offers:

  • Large inventory of fresh flowers and greens.
  • Flowers for weddings, sympathy, funeral, birthday, get well, anniversary, any occasion.
  • Flowers for homecoming, prom, and graduation.
  • Dried floral for arrangements, decor, and DIY projects.
  • Bulk and special ordering.
  • Plants for indoor and/or outdoor use, as well as dish gardens.
  • Individual silks and silk arrangements.
  • Floral supplies for DIY projects.
  • Various glass, ceramic, cement, metal, and wood containers.
  • Gift items and gift baskets, including fruit/cheese baskets.
  • Personable, yet professional staff ready to design.
  • Unique designs custom made each day.

Hours of Operation

  • Monday : 09:00 AM - 05:00 PM
  • Tuesday : 09:00 AM - 05:00 PM
  • Wednesday : 09:00 AM - 05:00 PM
  • Thursday : 09:00 AM - 05:00 PM
  • Friday : 09:00 AM - 05:00 PM
  • Saturday : 10:00 AM - 03:00 PM
  • Sunday : Closed

Holiday Hours

Valentine’s and Mother’s Day week: During these busy times of the year, our store hours will be extended. Please keep an eye on this area to know when our shop will be open, as well as for any changes that may occur during those busy two weeks.

Holidays the shop is closed: Thanksgiving Day, Christmas Eve & Day, New Year’s Day, Memorial Day, and Labor Day.

Contact Information

While we work hard to get our online shop set-up and in line with our standards, we ask that all orders be placed over the phone or in person. We apologize for not having the online store open, but we want to ensure it runs smoothly. If you wish to see examples of our work, be sure to browse our gallery and our social media sites.

644 E White Mountain Blvd,
Pinetop, AZ 85935

928-368-2014

Delivery

Orders placed before 2 pm in the recipient’s timezone to Pinetop-Lakeside, Show Low, and Linden are eligible for Same Day Delivery. Orders to all other areas are subject to next day delivery unless called in the first thing that morning and there are little to no deliveries for the day.

The shop must be notified whether or not the delivery is to a business or school, so that delivery routes may be adjusted to fit hours of operation. We cannot guarantee exact time frames for deliveries, though we will do our best to reach it. All deliveries are given a three hour time window based on when the order is placed.

If delivery is attempted but not completed, the arrangement will be returned to the shop and another delivery fee will be charged in order for delivery to be attempted once again. We are not liable for being given the incorrect address at the time the order was made.

Valentine’s and Mother’s Day week: During these busy times of the year, we can only notify you of what day it will be delivered, we cannot give a time window or exact time frame. If your order cannot be delivered on the chosen day, then we will deliver it the next day and notify you of the change that evening. We apologize for any inconvenience this may cause you, and ask for your understanding during these two weeks of the year.

Refund / Cancellation Policy

If you are unsatisfied with your arrangement, please contact the shop within 24 hours of the delivery so that we may issue a refund or replacement arrangement. If a refund/replacement is issued, the original arrangement must be returned to us in its original state and container first. This may be done by having the arrangement brought to the shop or given during delivery of replacement. If we are unable to get back the original arrangement, a refund/replacement cannot be issued.

To receive a full refund, the cancellation of your order must be placed before the arrangement has been made and delivered. If you cancel after the arrangement has left the shop, only the arrangement will be refunded, not the delivery charge. If delivery is attempted, unable to be completed, and then the order is canceled, only the arrangement may be refunded.

Any arrangement that is custom ordered and unable to be resold in the shop will not be refunded if canceled after it has been made. All orders for boutonnieres, corsages, hand-tied bouquets, flower crowns, leis, and other such items cannot be refunded once it has been made.

Any order that is refused by the recipient will be brought back to the shop, with the customer being notified of the cancellation. It will be the discretion of the manager. whether or not a full refund will be given.

Local Delivery Areas

Our Cities

Show Low, Lakeside, Pinetop, Whiteriver, Snowflake, Taylor, Pinedale, Clay Springs, Linden, Heber/ Overgaard, Vernon

Zip Codes

85901, 85923, 85928, 85929, 85934, 85935, 85937, 85939, 85940, 85941

Mortuaries

Silver Creek Mortuary in Pinetop, Silver Creek Mortuary in Taylor, Owens Livingston Mortuary

Hospital & Facilities

Summit Healthcare Hospital, Solterra Senior Living, Haven Health of Lakeside, Haven Health of Show Low, ChangePoint Psychiatric Hospital, ChangePoint Integrated Health, along with various other clinics and facilities throughout the White Mountains

Substitution Policy

Due to our inability to control nature, we reserve the right to make any and all substitutions necessary to complete your order. Though we will do our absolute best to fulfill your order to its exact specifications, there are times when we may need to substitute for another particular flower or color.


Covid-19 Update: Due to the global situation that is going on, we cannot guarantee any specific flowers, greenery, or colors. The pandemic has affected all parts of the world, including the floral industry. Though we will do our best to fulfill your order, we ask that you understand that there may be times when we are unable to get a specific flower/greenery.

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our user's demographics and interests so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer so that you don't have to reenter the information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally-identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secure.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.

We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Not withstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.